Turn a First-Time Visitor into a Loyal Patient

Turn a First-Time Visitor into a Loyal Patient

Turn a First-Time Visitor into a Loyal Patient

Loyal PatientEvery time a new person calls or walks into your office, it is a new chance to gain a lifelong, loyal patient. How do you ensure a return visit and gain the trust of a new patient? What can set you apart from the rest of the healthcare providers in your area? Here are a few things to consider when building a new patient retention program that will help you make the most out of their visit and gain their loyalty:

Prizes & Giveaways to Enhance Patient Experience

The way to a pediatric patient’s heart is often through a fun new toy. Though it may seem simple, kids take note of this small gesture and it often prompts excitement for a return visit. The delivery of the prize is also key, and it’s important to build trust throughout the first appointment. Remember to chat with pediatric patients as well as their parents, and discuss topics that they will find interesting. In fact, asking parents about their child’s interests before they come in for their appointment will help you make meaningful conversation and earn trust more efficiently.

Personalized Hand-Written Notes

Taking a quick five minutes to write a hand-written note after a new patient’s first visit will add a special touch that sets you apart from other healthcare providers. This simple gesture shows that you genuinely care, and it’s an opportunity to prompt a patient to book a follow-up appointment. SmileMakers offers reminders and greeting cards to make it easy for you to let patients know that they are appreciated.

Updated Office Decor and a Unique Brand

Loyal Patient

First impressions go a long way. When a new patient first opens the door to your office, make sure you put your best foot forward! To help you create an inviting, up-to-date office space, SmileMakers offers wall decals and office decor to wow every patient.

Want to completely overhaul your office and develop a more cohesive brand? The SmileMakers team has recently partnered with Wonderist Agency to create Grow My Practice - a full-service digital and product-based marketing solution specifically for dentists. Our branding packages include a range of options, including wall murals, other in-office items for decor, and even customized websites and logo creation. Create a space and a brand that will be recognizable in your community and encourage patients to return!

Loyal Patient

Grow Your Patient Family with SmileMakers

We know how important it is to create a positive patient experience and a lasting impression. With these marketing tips and our stellar decor, toys and prizes, we make turning a first-time visitor into a loyal patient feel like child’s play! 

2020-01-03 15:05:00 8 viewed
Loading...